1 Field Officer (A2/A1) needed at GiveDirectly Rwanda Deadline: Not Specified

Overview: The Field Officer will play a vital day-to-day role in providing donors and recipients with GiveDirectly’s cash transfer product. The Field Officer will be responsible for administering the recipient surveys and related processes that facilitate GiveDirectly’s unique money transfer model. This role will foster quality judgment on operational issues and challenges, a work ethic, communication skills and a strong commitment to the GiveDirectly mission and model.

Responsibilities

Census team
- Ensure every household on the roster is reached
- Complete census surveys using smart phones with accurate data
- Verify survey responses and minimize errors to improve data quality
- Verify that tokens and other materials are correctly distributed to households by accurately identifying each household
- Deliver and track registration of SIM cards to all recipients
Registration team
- Explain GiveDirectly’s program to all eligible households
- Identify and eliminate ineligible households
- Complete surveys using smart phones with accurate data
Audit team
- In cases of fraud or irregularities, administer surveys to households to determine whether the household should be enrolled in the program
Follow up team
- Conduct Follow up surveys with recipients who have received their transfers, remotely and on site
- Identify and report cases of safeguarding, extortion, theft, or fraud affecting recipients and report them to Management.

Required qualifications:

Degree in a relevant field
Minimum two years’ experience working with vulnerable communities preferably
Computer and mobile device data entry knowledge and experience with good typing skills
Empathy, honesty, and the highest standards of integrity
Excellent communication skills in Kinyarwanda and English
Physical fitness and the ability to cope with difficult weather conditions or terrain
Patience and good judgment in resolving recipient problems
Strong interest in advancing the distinctive values and mission of GiveDirectly

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