2 Tellers (A2/A0) needed at RUGERO SACCO GISAGARA, Rwanda Deadline: 22-08-2026

(2) Tellers needed (Branch Level)

Position Name	Teller (branch level)
Reports	Branch Operations Officer
Responsibilities & tasks	Under the supervision and guidance of the Branch Operations Officer/Outlet responsible: To work diligently on the assigned work on time and to produce results; To comply with the instructions of the employer or his/her representative; To take good care of and manage the equipment assigned to him/her in his/her work; To be at work and respect working days and hours; To maintain the confidentiality of work; To provide basic identification documents before starting work; To follow the principles and codes of conduct governing the business activities of the Cooperative; Conducts cash related services to customers/ members, e.g., withdrawals and deposits; Initiates transfers from customer/member accounts, e.g., inter-branch transfer; Performs cheques related services to customers/ members, e.g., crediting a cheque; Performs disbursements of loans; Performs change of coinage and foreign exchanges; Supports in opening, filling, discharging, and closing a till; Performs cross-selling; To welcome and assist members who need services related to deposits and withdrawals; To receive and pay members or customers the approved amount; To manage the till/store he/she is responsible for; To fill out the member’s booklet correctly; Participate in the closing of the daily operations of the Cooperative, especially the control of funds; Provide all documents supporting his/her daily operations; Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds; Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.
Qualification Criteria/ Job Requirements	At least secondary education specifically in Accounting (A2), having Bachelor’s degree in related domain is an added advantage. Basic IT literacy of CBS and Office. Ability to handle transactions accurately and responsibly. At least one Year working experience in banking or microfinance institutions Good math skills. Attention to detail. Customer satisfaction oriented.