1 OFFICE ADMINISTRATOR (A1/A0) (Entry-Level) needed at BSC Rwanda, Kigali Deadline: Not Specified

OFFICE ADMINISTRATOR

ABOUT:

BSC Rwanda is a professional services organization committed to delivering high-quality solutions and exceptional customer experiences. We foster a collaborative, fast-paced environment that values professionalism, innovation, and operational excellence while supporting both our clients and team members in achieving success.

ROLE SUMMARY:

BSC Rwanda is seeking a highly organized, customer-focused Office Administrator to run their day-to-day office operations while leading their front office function. This role ensures smooth administrative processes, an exceptional guest experience, and effective coordination across teams. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment.

WHAT YOU WILL DO:

• Serve as the first point of contact for visitors, clients, and vendors; deliver a professional and welcoming experience.
• Manage reception operations: visitor log, meeting room bookings, guest Wi‑Fi/access passes.
• Oversee reception standards (signage, cleanliness, security protocols, visitor badges).
• Coordinate courier/dispatch, mail handling, and deliveries.
• Maintain front office supplies, brochures, and brand collateral.
• Support event logistics for onsite meetings, trainings, and VIP visits.
• Maintain office supplies, manage supply requests, and monitor usage for timely restocking.
• Coordinate facility maintenance, cleaning schedules, and onsite service providers.
• Support document management: filing, scanning, archiving, and version control.
• Prepare basic reports (attendance, office maintenance requests, onsite vendor performance).
• Assist in onboarding logistics (desk setup, welcome packs).
• Manage calendars for shared spaces and coordinate guest meetings when required.
• Act as an internal communication hub for office notices, emergency drills, and general updates.
• Uphold brand standards across the office environment and visitor interactions.

QUALIFICATIONS AND EXPERIENCE

Education: Degree in Business Administration, Office Management, or related field/equivalent; additional certification in office administration is a plus.

Experience: Prior experience in office administration and/or front desk management is preferred.
Proficiency with MS 365 (Outlook, Teams, Excel, Word, SharePoint) and other office management skills.

Skills & Competencies

• Customer service excellence with strong verbal/written communication.
• Organization & time management; able to prioritize and multitask.
• Problem-solving and proactive ownership of tasks.
• Attention to detail and process discipline.
• Stakeholder coordination across multiple teams.
• Confidentiality & professionalism in handling sensitive information.
• Tech-savvy: calendaring, conferencing tools, and basic data reporting.

BENEFITS:

• Competitive salary
• Professional growth and training
• Medical Insurance covering you and your dependents
• Tools of trade & connectivity
• Communication allowance
• Home Internet
• Fitness club subscription
• Savings and pension funds
• An exceptional workplace offering growth prospects, continuous learning opportunities, and a dynamic, inclusive, and innovative team.

HOW TO APPLY